1 Adam Kahane, Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities (San Francisco: Berrett-Koehler, 2004), 32. For more information on Reos Partners see http://reospartners.com.

2 See: Alan Pifer, Speaking Out: Reflections on 30 Years of Foundation Work, rev. ed. (Arlington, Va.: Council on Foundations, 2005); Renie Schapiro, “Conversations with Steven A. Schroeder,” in To Improve Health and Health Care, vol. 6, edited by Stephen L. Isaacs and James R. Knickman (Princeton, N.J.: Robert Wood Johnson Foundation, 2003), http://www.rwjf.org/content/dam/web-assets/2003/01/conversations-with-steven-a--schroeder; and Rahim Kanani, “Judith Rodin, Rockefeller Foundation CEO: ‘Culture Eats Strategy for Lunch,’” Forbes.com, April 23, 2012, http://www.forbes.com/sites/rahimkanani/2012/04/23/judith-rodin-rockefeller-foundation-ceo-culture-eats-strategy-for-lunch/.

3 Josh Bersin et al., ed., Global Human Capital Trends 2015 (Oakland, Calif.: Deloitte University Press, 2015, 35). http://www2.deloitte.com/us/en/pages/human-capital/articles/introduction-human-capital-trends.html.

4 Edgar H. Schein, Organizational Culture and Leadership, 4th ed. (San Francisco: Jossey-Bass, 2010), 29.

5 Ibid., 32.

6 Rajasvini Bhansali, “We Won’t Be Sending in the ‘Special Forces,’” International Development Exchange blog, http://www.idex.org/blog/2015/06/17/no-special-forces-idex-approach/